Track Your Order
Order tracking
From dispatch to your doorstep
Your order.
Every step of the way.
Keep an eye on your delivery, wherever it is on its journey. Your latest parcel updates are just a tracking number away.
Track your parcel
Tracking is provided by 17TRACK using carrier updates. Your tracking number is shared with 17TRACK when you request a lookup.
Parcel tracking
If the results do not appear below, use “Open 17TRACK in a new tab” above. If prompted, select the carrier shown in your dispatch email.
A little help along the way.
Where can I find my tracking number?
Check your dispatch confirmation email, including your spam or junk folder. You can also use the “View your order” link in your order confirmation email. If your order has not been dispatched yet, tracking may not be available.
Why are there no tracking updates yet?
A tracking number can be created before the carrier receives or scans your parcel. Updates appear when the carrier records them. If no result is found, check the number and carrier in your dispatch email. For help with your order, contact Audance.
Will the carrier change during delivery?
International parcels may be handed to a local delivery partner in the UK. If a separate last-mile tracking number is shown in the results, you can use it on the local carrier's website. Updates depend on the information supplied by each carrier.
We're here to help.Have your order number ready when you get in touch.
Contact Audance ↗